参考答案见最后一页。

　　Part One: Explain the following terms in appropriate English or Chinese.(16points)

　　1. 信头包括：

　　2. 商务信函的写作原则：

　　3. 订单一般包括的内容：

　　4. 保险索赔的条件：

　　Part Two: Please fill in the blanks with appropriate words.(20 points)

　　1. As we are interested ____ Art. No. 503, please make us a firm offer for 1000 pieces.

　　2. We ______ from the Commercia; Counsellor's Office in your country that you are one of the large buyers of color TV sets .

　　3. We shall be glad to send you samples upon receipt _____ your specific enquiries.

　　4. Electric goods ______ within our scope of business.

　　5. Please let us have all necessary information concerning your products ____ exports.

　　6. We shall be _____ to establish business relations with your company.

　　7. As we deal ____ sewing machines, we shall be pleased to enter into business relations with you.

　　8. We are keenly desirous _____ entering into bisiness relations with your firm.

　　9. On receipt of your specific inquiry, we shall airmail you immediately our _____ sheet.

　　10. We write to ____ ourselves as one of the leading exporters of a wide range of electronic goods in the UK.

　　11. We would prefer FOB Lagos, introduing our _____ of 8%.

　　12. Any _____ you supply will be highly appriated.

　　13. Several of our customers have expressed ____ in your watches and inquired about their qulity and prices.

　　14. One of our buyers has made us an enquiry _____ 150 dozen men's shirts.

　　15. If your samples are satisfactory _____ our customers, we will place substantial orders with you.

　　16. Your prompt attention_____ this inquiry is appreciate.

　　17. We have a considerable demand here ______ your goods and should welcome youe samples.

　　18. Will you please quote us your lowest prices ______ the goods listed above?

　　19. We would very much ______ an early reply from you.

　　20. Please _____ us your competitive price for the following items.

　　Part Three :Judge whether the following statements are true or false with V or X. (10 points)

　　1. 外贸函电的日期应写在信函最后。( )

　　2. 缩进式英文信函格式最不正式。 ( )

　　3. 如果知道收信人的名字，最好称呼他们的头衔或姓。 ( )

　　4. 英文信函只有打印签名即可。 ( )

　　5. 英文信函的结束语一般不用标点。 ( )

　　6. 当你方因某种原因不能接受订单时，你可以采用送上代用品的方法。( )

　　7. 在进出口业务中只能是买方向买房提出索赔要求。( )

　　8. 常见的国际贸易支付方式只有汇付和托收。( )

　　9. 拒绝订货信要写得委婉，解释清楚原因，并要表示对将来生意的期盼。 ( )

　　10. 一般来讲，quotation 和 offer 一样都是报价的意思，没有区别。( )