三.LISTENING

　　PART ONE

　　Questions 1-12

　　. You will hear three telephone conversations.

　　. Write down one word or number in the numbered spaces on the forms below.

　　Message One, questions 1-4

　　Order Ticket

　　9:30 a. m. 20th June D. Golden

　　Information of Customer:

　　Name: Mary Thomson from INA Industries

　　Address: . . . (1). . . Rose Street

　　Contact No. : . . . (2) . . .

　　Information of Computers:

　　Type: 486 models. . . (3). . . cache on hard drive

　　Quantity : . . . . (4) . . . . .

　　Delivery Date: Friday morning 23rd June

　　Message Two, questions 5- 8

　　Reservation Card

　　To: Dr. Goodman From: Linda

　　Date: 18th April Time : 2 : 30 p. m.

　　Information of patients

　　Name : David. . . . . . (5 ) . . . . . .

　　Symptom : something wrong with the. . . . . . (6). . . . .

　　Date of meeting : 20th , . . .. . . (7). . . .. .

　　Time for meeting : . . . . . (8) . . . . . . -

　　Message Three. Questions 9-12

　　Bicycle Renting Registration

　　Date : 7th July

　　Time: 12 : 30

　　Bicycle Type : . . . . . (9 ). . . . . . bikes

　　No. of Bicycles : 2

　　Period of Hiring : . . . . (10) . . . . . . days

　　Hirer's Name : . . . . (11) . . . . . .

　　Contact No : 0708112-ex. Room. . . . . . (12) . . . .

　　PART TWO

　　Questions 13-22

　　Section One

　　Questions 13-17

　　. You will hear five short pieces.

　　. For each piece decide who is talking.

　　. Write one letter(A-H)next to the number of the piece.

　　. You will hear the five pieces twice.

　　13. . . . . . . . . . . . . . . . . .

　　14. . . . . . . . . . . . . . . . . .

　　15. . . . . . . . . . . . . . . . . .

　　16. . . . . . . . . . . . . . . . . .

　　17. . . . . . . . . . . . . . . . . .

　　A a dentist

　　B a customer

　　C a policeman

　　D a mechanic

　　E a salesman

　　F a plumber

　　G a doctor

　　H a manager

　　Section Two

　　Questions 18-22

　　. You will hear another five short pieces.

　　. For each piece decide where the speaker is.

　　. Write one letter(A-H)next to the number of the piece.

　　. You will hear the five pieces twice.

　　18. . . . . . . . . . . . . . . . . .

　　19. . . . . . . . . . . . . . . . . .

　　20. . . . . . . . . . .. . . . . . . .

　　21 . . . . . . . . . . . . . . . . . .

　　22. . . . . . . . . . . . . . . . . .

　　Places

　　A at the dentist's

　　B at the drugstore

　　C at the grocery store

　　D at the oil station

　　E at the parking lot

　　F at the restaurant

　　G at the pub

　　H at the supermarket

　　PART THREE

　　Questions 23-30

　　. You will hear the conversation between a sociologist and a retailer. They talk about what is

　　going to influence the life style and how the life style will affect the purchasing process.

　　. You have to complete the sentences (23- 30) by choosing the correct ending.

　　. Mark one letter(A ,B or C).

　　23. AIO refers to

　　A actions, involvement and options.

　　B activities, interests and opinions.

　　C advertising ,impact and opportunities.

　　24. Another name for AIO measurement is

　　A psychographics .

　　B demographics .

　　C statistics .

　　25. According to the author ,the most important social factor in purchasing process is

　　A reference groups.

　　B social classes.

　　C culture.

　　26. If you are running an upper level fur store ,you'd better attract your customers by

　　A lowering prices.

　　B mass advertising.

　　C improving the product packaging.

　　27. Sometimes, the reference groups have the most impact on the purchasing process ,so

　　a retailer must pay much attention to the reference groups composed by

　　A family members.

　　B suburbanites .

　　C city dwellers

　　28. For the customer with much self-confidence ,the purchasing process is

　　A endless.

　　B long.

　　C short.

　　29. When the consumer thinks of alternatives and makes a final decision, the most

　　important individual factor will be

　　A personalities.

　　B motives. .

　　C performance.

　　30. One of the individual dimensions of lifestyle mentioned by the socialgyist is

　　A performance.

　　B interests.

　　C class consciousness.