2018年PETS三级写作范文（五）

　　PETS三级写作题目

　　A letter to the Editor of a Newspaper

　　1. 事情的起因

　　2.与书店交涉的经过

　　3.呼吁服务行业必须提高服务质量

　　June 19,2006

　　PETS三级写作范文

　　Dear editor,

　　I am writing to inform you of my unhappy experience lately. On June 5th, I went to buy an Oxford English Dictionary for Advanced Learners at the Friendship Foreign Bookstore. Unfortunately, when I went home, I was astonished to find that several pages were stained, some were folded, and a few more were even missing.

　　To resolve the problem, I immediately went back to the bookstore and managed to find the same shop assistant. I made great efforts to meet the manager in person, only to be told it was not their fault.

　　I believe that it is more than necessary for the whole tertiary industry to improve the service quality. The law in China protecting the rights of the consumers requires you to supply goods of satisfactory quality. I consider you are responsible for my loss. I look forward to hearing from you to deal with this as soon as possible.

　　With best regards.

　　Yours faithfully,

　　Li Ming