Part B

　　Directions:

　　Read the following text and answer the questions by choosing the most suitable subheading from

　　the list A-G for each numbered paragraphs (41-45). There are two extra subheadings which you do

　　not need to use. Mark your answers on the ANSWER SHEET. (10 points)

　　[A] Give compliments, just not too many.

　　[B] Put on a good face, always.

　　[C] Tailor your interactions.

　　[D] Spend time with everyone.

　　[E] Reveal, don’t hide information.

　　[F] Slow down and listen.

　　[G] Put yourselves in others’ shoes.

　　Five Ways to Win Over Everyone in the Office

　　Is it possible to like everyone in your office? Think about how tough it is to get together 15

　　people, much less 50, who all get along perfectly. But unlike in friendships, you need coworkers.

　　You work with them every day and you depend on them just as they depend on you. Here are

　　some ways that you can get the whole office on your side.

　　41.__________

　　If you have a bone to pick with someone in your workplace, you may try stay tight-lipped

　　around them. But you won’t be helping either one of you. A Harvard Business School study found

　　that observers consistently rated those who were frank about themselves more highly, while those

　　who hid lost trustworthiness. The lesson is not that you should make your personal life an open

　　book, but rather, when given the option to offer up details about yourself or painstakingly conceal

　　them, you should just be honest.

　　42.__________

　　Just as important as being honest about yourself is being receptive to others. We often feel the

　　need to tell others how we feel, whether it’s a concern about a project, a stray thought, or a

　　compliment. Those are all valid, but you need to take time to hear out your coworkers, too. In fact,

　　rushing to get your own ideas out there can cause colleagues to feel you don’t value their opinions.

　　Do your best to engage coworkers in a genuine, back-and-forth conversation, rather than

　　prioritizing your own thoughts.

　　43.__________

　　It’s common to have a“cubicle mate”or special confidant in a work setting. But in addition

　　to those trusted coworkers, you should expand your horizons and find out about all the people

　　around you. Use your lunch and coffee breaks to meet up with colleagues you don’t always see.

　　Find out about their lives and interests beyond the job. It requires minimal effort and goes a long

　　way. This will help to grow your internal network, in addition to being a nice break in the work

　　day.

　　44.__________

　　Positive feedback is important for anyone to hear. And you don’t have to be someone’s boss

　　to tell them they did an exceptional job on a particular project. This will help engender good will

　　in others. But don’t overdo it or be fake about it. One study found that people responded best to

　　comments that shifted from negative to positive, possibly because it suggested they had won

　　somebody over.

　　45.__________

　　This one may be a bit more difficult to pull off, but it can go a long way to achieving results.

　　Remember in dealing with any coworker what they appreciate from an interaction. Watch out for

　　how they verbalize with others. Some people like small talk in a meeting before digging into

　　important matters, while other are more straightforward. Jokes that work one person won’t

　　necessarily land with another. So, adapt your style accordingly to type. Consider the person that

　　you’re dealing with in advance and what will get you to your desired outcome.