Returning a Defective Item 退还有缺陷产品

　　A: How can I help you today?

　　我能为您做点什么?

　　B: I am returning something that I boughtyesterday.

　　我来退还昨天在这儿买的东西。

　　A: What would you like to return?

　　你想退什么?

　　B: I'm returning a cellphone.

　　我要退手机。

　　A: Was there somethinig wrong with it?

　　出现什么问题了吗?

　　B: It's defective.

　　有点缺陷。

　　A: What isn't working on it?

　　是什么让它不工作了?

　　B: It keeps turning off on it's own.

　　它总自己自动开机和关机。

　　A: Alright, do you have the receipt?

　　好的，你带收据了吗?

　　B: I have it right here.

　　我带来了。

　　A: I'm going to take care of this and refund your money.

　　我会处理这件事，并且退还你的钱。

　　B: Thanks for your help.

　　谢谢你的帮助。