Questions 19 to 22 are based on the conversation you have just heard.

　　19. A) The hotel clerk had put his reservation under another name.

　　B) The hotel clerk insisted that he didn’t make any reservation.

　　C) The hotel clerk tried to take advantage of his inexperience.

　　D) The hotel clerk couldn’t find his reservation for that night.

　　20. A) A grand wedding was being held in the hotel.

　　B) There was a conference going on in the city.

　　C) The hotel was undergoing major repairs.

　　D) It was a busy season for holiday-makers.

　　21. A) It was free of charge on weekends.

　　B) It had a 15% discount on weekdays.

　　C) It was offered to frequent guests only.

　　D) It was 10% cheaper than in other hotels.

　　22. A) Demand compensation from the hotel.

　　B) Ask for an additional discount.

　　C) Complain to the hotel manager.

　　D) Find a cheaper room in another hotel.

　　答案：

　　19. C) The hotel clerk tried to take advantage of his inexperience.

　　20. B) There was a conference going on in the city.

　　21. A) It was free of charge on weekends.

　　22. C) Complain to the hotel manager.

　　原文：

　　Conversation One:

　　M: Hello, I have a reservation for tonight.

　　W: Your name, please.

　　M: Nelson, Charles Nelson.

　　W: Ok, Mr. Nelson. That' s a room for five and...

　　M: But excuse me, you mean a room for five pounds? I didn' t know the special was so good.

　　W: No, no, hold no-according to our records, a room for 5 guests was booked under your name.

　　M: No, no---hold on. You must have two guests under the name.

　　W: Ok, let me check this again. Oh, here we are.

　　M:Yeah?

　　W: Charles Nelson, a room for one for the 19th...

　　M: Wait, wait. It' s for tonight, not tomorrow night.

　　W: Em..., I don' t think we have any rooms for tonight. There' sa conference going on in town and---er, let' s see...yeah, no rooms.

　　M: Oh, come on! You must have something, anything!

　　W: Well, let---let me check my computer here...Ah!

　　M: What?

　　M: Oh, come on! You must have something, anything!

　　W: There has been a cancellation for this evening. A honeymoon suite is now available.

　　M: Great, I' II take it.

　　W: But, I 'II have to charge you 150 pounds for the night.

　　M: What? I should have a discount for the inconvenience!

　　W: Well, the best I can give you is a 10% discount plus a ticket for afree continent breakfast.

　　M: Hey, isn' t the breakfast free anyway?

　　W: Well, only on weekends.

　　M: I want to talk to the manager.

　　W: Wait, wait, wait...Mr. Nelson, I think I can give you an additional 15% discount...

　　19. What' stheman' s problem?

　　20. Why did the hotel clerk say they didn' t have any rooms for that night?

　　21. What did the clerk say about the breakfast in the hotel?

　　22. What did the man imply he would do at the end of the conversation?

　　Questions 23 to 25 are based on the conversation you have just heard.

　　23.

　　A) An employee in the city council at Birmingham.

　　B) Assistant Director of the Admissions Office.

　　C) Head of the Overseas Students Office.

　　D) Secretary of Birmingham Medical School.

　　24.

　　A) Nearly fifty percent are foreigners.

　　B) About fifteen percent are from Africa.

　　C) A large majority are from Latin America.

　　D) A small number are from the Far East.

　　25. A) She will have more contact with students.

　　B) It will bring her capability into fuller play

　　C) She will be more involved I policy-making.

　　D) It will be less demanding than her present job.

　　答案：

　　23. B) Assistant Director of the Admissions Office.

　　24. A) Nearly fifty percent are foreigners.

　　25. C) She will be more involved I policy-making.

　　原文：

　　Conversation Two:

　　M: Sarah, you work in the admissions office, don' t you?

　　W: Yes, I' nvHp ve been here ten years as assistant director.

　　M: Really? What does that involve?

　　W: Well, T m in charge of all the admissions of postgraduate students in the universit.

　　M: Only postgraduates?

　　W: Yes, postgraduates only. I have nothing at all to do with undergraduates.

　　M: Do you find that you get particular-sort of...different national groups? I mean, do you get large numbers from Latin America or...

　　W: Yes. Well, of all the students enrolled last year, nearly half were from overseas. They were from African countries, the Far East, the Middle East, and Latin America.

　　M: Em. But have you been doing just that for the last 10 years, or,have you done other things?

　　W: Well, I' ve been doing the same job. Er, before that, I was secretary of the medical school at Birmingham, and further back, I worked in the local government.

　　M: Oh, I see.

　　W: So T ve done different types of things.

　　M: Yes, indeed. How do you imagine your job might develop in the future? Can you imagine shifting into a different kind of responsibility or doing something...

　　W: Oh, yeah, from October 1,I' II be doing an entirely different job. There' s going to be more committee work. I mean, more policy work, and less dealing with students, unfortunately-T II miss my contact with students.

　　Questions 23 to 25 are based on the conversation you' ve just heard:

　　23. What is the woman' s present position?

　　24. What do we learn about the postgraduates enrolled last year in the woman' s university?

　　25. What will the woman' s new job be like?