2017商务英语中级考试听力：电话

　　Dialogue 1

　　A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?

　　B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.

　　A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?

　　B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.

　　A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.

　　B:No problem.

　　A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.

　　Would you like to leave a message for her?

　　B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.

　　A:I'm sorry,I didn't quite catch that,could you please repeat the number?

　　B:No problem,my office number is 635-8799,Tell her to ask for extension 31.

　　A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?

　　B:Yes,and I represent Milford Insurance.

　　A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.

　　B:Thank you very much.