商务英语

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2016年BEC商务英语答题十大关键词中

来源 :中华考试网 2016-07-14

  6. Customer

  ADJECTIVE

  big , favoured, favourite , good , important , key , large , major

  long-standing , long-time , loyal , valued

  regular

  current , existing , old

  new

  potential , prospective , would-be

  dissatisfied , satisfied

  VERB + CUSTOMER

  have

  deal with , help , serve ,

  attract , draw , entice , get , lure

  lose

  keep , retain

  satisfy

  CUSTOMER + NOUN

  relations, service , support

  demands , needs , requirements , specifications

  feedback , reaction

  dissatisfaction , satisfaction

  loyalty

  complaints , enquiries, requests

  survey

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