2016年商务英语口语全真模拟测试题(二)

　　1.What is important when planning a presentation?

　　Finding out about the audience Researching the topic

　　2.What is important when aiming to improve customer service?

　　Staff Training Customer Satisfaction Surveys

　　3.What is important when managing a project?

　　Encouraging Teamwork Keeping to schedule

　　4.What is important when motivating staff?

　　Financial benefits Career development Opportunities

　　5.What is important when dealing with competition?

　　Pricing policies Advertising strategies

　　6.What is important when planning health and safety training?

　　Selecting topics Selecting staff to attend

　　7:What is important when choosing new office equipment?

　　Prices and discounts Brand names

　　8.What is important when entertaining foreign business clients?

　　Venue for entertainment Cultural Differences

　　9.What is important when aiming to reach new markets?

　　Market research Advertising

　　10.What is important when choosing a management training course to attend?

　　Program Contents Length of course