PART THREE: DISCUSSION

　　Using Computers

　　A number of computers have been installed in the office for a while but some staff are not making enough use of them to do their work efficiently. You have been asked to make recommendations about how to improve this situation. Discuss the situation together, and decide:

　　● why staff may not be using computers

　　● How to encourage staff to use computers more

　　使用电脑

　　办公室里安装电脑已经有好一段时间了。可是一些员工并未充分利用这些电脑来提高工作效率。请你们就改善这一状况提出建议。讨论并决定：

　　l 为什么员工不使用电脑

　　l 如何鼓励员工多使用电脑

　　A: You see, we’ve got so many computers in our office, but it seems that some staff are not using them enough and they’re not doing their work efficiently.

　　B: Yes, this is a situation that has to be improved. I think there are many reasons behind staff not using computers, such as lack of computer knowledge and skills.

　　A: And I’m afraid some people are just so used to traditional ways of doing things that they don’t want to learn anything new.

　　B: You’re right. Some may just be too lazy to try out computers.

　　A: As far as I know, some people have the unnecessary fear that there might be harmful radiation to human bodies.

　　B: So we need to do something to encourage staff to use computers more. First of all, I think we should arrange an in-house training program to help staff learn about computers and software packages so as to use them effectively.

　　A:Yeah. We should let them know about possible uses of computers which can benefit their life and work. For instance,E-mail and other connections, so they can understand the value of the computer. E-mail can be an effective book for reluctant staff.

　　B:We should also show them how computers can be used for all kinds of tasks, such as word processing, databases, spreadsheets, graphics, communications, etc., which relieve their work load. And they should be given chances to practice on their own.

　　A: The company should supply some technical people who will be available to give ongoing technical support to assist them in their use of computers.

　　B: As to the management, the line manager can do a daily memo on E-mail that staff must read if they are to receive information. This reduces use and meetings.

　　A:And all the documents and notices are circulated through the Intranent.

　　B: We can also improve the situation by making it a rule that all the paperwork should be typed and printed out.

　　A: You’re right. And they don’t have to worry about harmful radiation. These are all ergonomically designed computers with LCD displays. They are much safer and better than the traditional CRT and are low in radiation, with no flickering and low reflection.

　　B: Well, with all this, I’m sure we can get our staff hooked on computers in no time!

　　A: 你知道，我们已经在办公室安装了多台电脑，但是有些员工似乎并没有充分使用而且他们的工作效率也没有得到改善。

　　B: 是的这是一个必须改善的情况。我认为员工不肯使用电脑的背后有许多原因，比如缺少电脑知识和技巧。

　　A:而且我担心一些员工只是使用传统的方式做事而不愿学习任何新事物。

　　B:是的。一些人可能只是太懒惰不愿意尝试使用电脑。

　　A:据我所知，一些员工关于电脑对人体的辐射伤害有一些不必要的恐惧。

　　B：因此我们需要做一些事情来鼓励员工更多的使用电脑。首先，我认为我们应该安排内部培训计划来帮助员工学习电脑和软件包使他们更有效的运用。

　　A:是的。我们应该让他们知道使用电脑可能对他们的生活和学习带来益处。比如，邮件和其他联系，因此他们能够了解电脑的价值。邮件可以成为不愿使用的员工有效的教材。

　　B: 我们也应该为员工展示使用电脑的各项任务，比如文字处理、数据库、电子表格、绘图、交流等等。这些都将缓解他们的工作负担。而且也应给员工自己参与实践的机会。

　　A: 公司应该提供一些可给予储蓄技术支持的技术人员，来帮助员工使用电脑。

　　B: 至于管理者，部门经理应该以邮件形式做每日备忘录，员工收到信息可以阅读。这样减少会议的召开。

　　A:而且所有的文件和通知都通过内部网来传播。

　　B: 我们也可以通过制定一个规则所有的文书应该输入电脑并打印出来改善这种情况。

　　A：同意。而且他们没必要担心辐射的伤害。这些都是LCD显示器符合人体工程学设计的计算机。他们是低辐射、无闪烁、低反射电脑，比传统的CRT更加安全和优秀。

　　B:是的。通过以上这些，我确信没多久我们的员工就会迷上使用电脑。

　　(1) How useful is E-mail to you for your work?

　　电子邮件在你的工作中作用大不大?

　　It’s very useful. I use E-mail every day for most of my business communications.

　　(2) Are you satisfied with your own computer skills?(Why?/Why not?)

　　你对自己的电脑技能满意吗?(为什么?)

　　Yes. I’m quite happy with my computer skills. I do all the paperwork on the computer and I can fix it myself when something goes wrong.

　　(3) Do you think companies depend too much on computers?(Why?/Why not?)

　　你认为企业是否过于依赖电脑?(为什么?)

　　No, I don’t think so. At many companies, computer systems at work are not working as they should and the problem lies with people who do not have enough guidance about computers rather than the systems themselves.

　　(4) Should employees be responsible for developing their own computer skills?

　　员工是否应该自己负责培养电脑技能?(为什么?)

　　No. computer skills are important to raise efficiency and the development of employees’ computer skills can bring a lot of good to the company. So it’s the company that should be responsible for that.

　　(5) Are there any advantages of using the telephone instead of E-mail?(Why?/Why not?)

　　使用电话是否有胜过电子邮件之处?(为什么?)

　　Yes. Although many companies use a lot of E-mail, personal interaction is still important and phones are more personal and interactive than E-mail.