who'S THE BOSS

　　Q: Would you please point out some manners and etiquette that should be observed when working with people from Western countries?

　　A: From first-hand experience and conversations with others, I have come up with several tendencies of some Chinese people that might seem rude or even offensive to Westerners, especially in a business environment. The following is a list of Do's and Don'ts that should help anyone avoid offending, displeasing, or even angering their Western business counterpart or colleague.

　　1Turn offthe mobile phone! Perhaps nothing is more annoying to a Westerner than when, during a business meal or meeting, his Chinese counterpart's mobile phone starts ringing while the Westerner is still in mid-sentence. It is recommended that you turn your mobile phone off before engaging in a meeting or meal. If you have to use your mobile phone for some emergency you should first politely excuse yourself and offer a courteous apology when finished.

　　2.No smoking. Due to the health hazards and unpleasant odour associated with second-hand cigarette smoking, many Westerners who don't smoke have taken a general dislike towards inhaling(吸入)other people's fumes.

　　3.Keep bodily noises to a minimum. The only thing more grating to a Westerner's ear in China than the constant ringing of mobile phones is the sharp sound made by many Chinese when clearing their throats. This "hawking" sound should be avoided at all costs and in no circumstances hould one spit (phlegm, chicktn bones or tea leaves). If one needs to spit out something, please dispose of it in a napkin.

　　4. Speak up and be assertive. This applies particularly to Chinese women, who tend to be rather soft-spoken in business meetings or other formal functions. In general, Westerners value people who are assertive direct, and convey a sense of self-confidence. If you reflect these virtues

　　you will gain an advantage over your shy, reserved, and soft-spoken colleagues and associates.

　　1.What does the word "etiquette" in the first paragraph mean?

　　Aceremony B attitude C method

　　2. If you have to use your mobile phone for some emergency during a business meal or meeting, what you should do?

　　A just turn it on without telling anyone.

　　B politely excuse yourself and offer a courteous apology when finished.

　　C directly tell them you have to use it.

　　3. In business meetings or other formal functions, you should

　　ASoft-spoken Bspeak up and be assertive Cspeak quickly and clearly

　　4In business meetings or other formal functions ,Westerners like people who are

　　A shy, reserved, soft-spoken B assertive, direct, self-confident C clear and clean

　　5. Westerners don't like which one below?

　　A speak up and be assertive B no smoking C make sharp sound when clearing throat

　　【答案】ABBBC