Letter to Save a Lost Customer

挽救失去的顾客的信

Dear

　　We notice that it is some time since we last received an order from you. We hope this is in no way due to dissatisfaction with our service or with the quality of goods. In either case we would like to hear from you.

　　We are most anxious to ensure that customers obtain maximum satisfaction from their dealings with us. If lack of orders from you is due to changes in the type of goods you handle, we may still be able to meet your needs if you will let us know in what directions your policy has changed.

　　As we have not heard otherwise, we assume that you are still selling the same range of sports goods, so a copy of our latest illustrated catalogue is enclosed. We feel this compares favourably in range, quality and price with the catalogues of other manufacturers. You will see in our catalogue that our terms are now much better than previously, following the withdrawal of exchange control and other official measures since we last did business together.

　　I hope to hear from you soon.

　　Yours faithfully

　　加入商务英语交流群554803537 我们为您送达2020年商务英语最新消息！让您通过商务英语考试！

　　中华考试网校课程培训：选择中华考试网让全体学友见证你的进展！新的商务英语网校培训课程紧贴新题型，助你直击四大专项，24H在线答疑，商务英语轻易掌握！开课三日内不满意无条件退费！商务英语初中高级各项套餐学习班，针对考生量身打造！

　　统一服务热线：4000-525-585