2018年BEC初级范文：告知对方包装无误

　　Dear Sirs:?

　　We have received information that your ordered goods were damaged during transportation.?

　　On investigation，we have found that the goods were in perfect condition when leaving our shipping department.?

　　You will readily see it from the copy of our clean receipt enclosed.?

　　Therefore we ask you to cover the loss against insurance.?　　?

　　Yours，?