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2017年商务英语初级写作指导(9)

来源 :中华考试网 2017-08-30

  催款信的措辞和结构

  1.概述

  催款信的语气一开始应比较温和,而后逐渐强硬。第一封提示函通常为月结单,显示过期的未结款项。第二封通常格式较为正式,用不同的颜色(常为红色)打印。

  2.催款信内的基本要素

  ① 显示欠款金额;

  ② 表明拖欠时间;

  ③ 为挽救这一情况向对方提出具体要求。

  ⑴ 时间间隔

  ⑵ 催款信的内容

  3.催款信的措辞

  ⑴ 催款信一般有三个要素:

  ① 摆明事实

  ② 要求付款

  ③ 催促付款。

  Ⅰ.摆明事实

  摆明事实的时候应提及前一封信或上一次电话交谈,并指出账务详情和未结账款的金额。

  A.提及前一封信、传真或上一次电话交谈

  B.通报过期未结账款的详情来表明事实,引起对方注意。可向对方通报过期

  未结账款的详情

  C. 通报过期未结账款的详情并表示担忧此事

  Ⅱ.要求付款

  下一步是要求对方付清过期未结账款。下列例句十分常见:

  ① We expect to receive payment within the next three days.

  ② We should be grateful if you could settle your account within the next three days.

  Ⅲ.催促付款

  说服对方偿付账款有两种方法。

  A. 提出其他更好的付款方案,一般要求对方立即结清首期款项,余下的账款分期错开(staggered)支付。

  B. 用遗憾的语气提出警告,表明若不按时支付将采取进一步行动。

  Ⅰ.提出其他付款方法

  ① In the light of your present financial difficulties, we are prepared to accept an immediate payment of US$1,600 with the balance being settled over the next two months.

  ② If you prefer, we should be prepared to accept a series of staggered payments over the coming three months.

  Ⅱ.提出进一步采取措施的警告

  If you are unable to settle your account by the end of next week, I am afraid we will be forced to pass the matter over to our legal department.

  u 上述斜体部分也可以这样表达:

  ① We regret we shall have no alternative but to…

  ② I greatly regret that I shall be obliged to…

  ③ Unfortunately, I shall be compelled to…

  ④ Regrettably I shall have no choice but to…

  Ⅲ.除了诉诸法律外,还可以用其他手段威胁,提出警告。

  ① We should hate to lose a valued customer like yourself.

  ② We hope that this temporary problem will not stop our doing business with you in the future.

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