Stakeholder definition

　　Government regulation

　　Regulation includes the existence of governing bodies such as：

　　(a)OFWAT-water regulation

　　(b)Postcomm-Royal mail regulator

　　(c)Competition commission-takeover and merger regulator.

　　Other environmental and ethical issues

　　Government regulation

　　Government regulates

　　supply，quality and prices of certain organisations such as：

　　(a)Monopolies

　　(b)Privatised utilities

　　(c)State owned/run.

　　Regulation is designed to enforce/enhance：

　　(a)Competition

　　(b)Customer welfare

　　(c)Reduced public spending.

　　Levels of Culture

　　·Basic-which guides behaviour within the organisation

　　·Overt-expressed in the organisation and members

　　·Visible-style of office and dress rules etc

　　Organisational culture

　　·Values

　　·Attitudes

　　·Norms

　　·Expectations

　　“the way we do things round here” Handy