Question：Fitzgerald and Moon provided building blocks for which aspects of performance measurement systems in service businesses.

　　A. Quality, resource utilisation and innovation

　　B. Clarity, motivation and controllability

　　C. Ownership, achievability and equity

　　D. Standards, rewards and dimensions

　　The correct answer is: Standards, rewards and dimensions.

　　解析：Fitzgerald & Moon provided building blocks for standards, rewards and dimensions for performance measurement systems in service businesses.

　　Ownership, achievability and equity applies to standards.

　　Clarity, motivation and controllability applies to rewards.

　　Quality, resource utilisation and innovation applies to dimensions.