2017年自考《外贸英语写作》重点试题：备忘录

　　1、Write a memo in about 50 words.

　　You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department. Write a short memo to your assistant, Jack Zhou.

　　·Ask him to visit your dispatch department and urge them to dispatch the order.

　　·Specify the goods, quality, and the deadline for dispatch.

　　·Add any relevant information you can think of.

　　答：To: Jack Zhou

　　From:(your name)

　　Subject: Order No.366

　　Date: 19 April，2013

　　I received a letter from a customer in Britain who complained about the late delivery of their Order No.366 for 100 sets of Model DX fax machines.The delay is due to the negligence of our dispatch department.Could you go to the dispatch department and tell them to send

　　the order before the end of this month? Thanks!

　　2、Write a memo in about 50 words.

　　You are a department manager. A new copying machine has been installed in your department. Write a memo to tell your staff members to be careful in using the newly-installed photocopier. Your instructions should include the following particulars:

　　·Ask them not to use it for too long at a time. ·Ask them to switch off the machine after use.

　　·Encourage them to offer suggestions for the care of the machine.

　　答：To：all staff members

　　From：department manager.

　　Subject：the proper use of photocopier

　　Date：18 April，2013

　　Recently a new copying machine has been installed in our department.This has brought US much convenience at work.In order to keep US benefiting from this newly installed photocopier，all of us must operate it in a proper way so that the photocopier can function smoothly.

　　I would like to suggest the following：

　　A.Do not use if for too long at a time since long-time operation without stop is likely to lead to breakdown of the machine.

　　B.Remember to switch off the photocopier after use for the reason of safety as well as saving electricity.

　　It is our common responsibility to keep the photocopier in a good condition.Any suggestion for the good care of the machine is welcome.

　　3、You are working at ABC Company. You are the supervisor of Information Processing Center. You need some information about the walnutmeat in stock because one of your customers need it eagerly. Write a memorandum to the Inventory Supervisor.

　　你在ABC公司工作， 是信息处理中心主管。你的一位客户急需你公司生产的核桃仁。写一份 备忘录给存货部主管向其询问库存情况。

　　答：To: Leila Schwartz, Inventory Supervisor

　　From: Harry Bennet, Information Processing Center Supervisor

　　Subject: Inventory of Walnutmeat

　　Date: April 18, 2013

　　Do we have enough walnutmeat in stock?

　　Stuart Laws, one of our old customers, telephoned me yesterday. He said that the walnutmeat of our company is of good quality and tastes much more delicious. He needed some more eagerly. I told him we would help him as possible as we can.

　　I appreciate your giving me the stock information, Leila.