2019年1-4月雅思口语part2&3新题预测：不良服务

　　Describe a time you received bad service at a shop or a restaurant.

　　You should say:

　　what goods or services you bought;

　　who you were with when you were served;

　　why you went there;

　　and explain how you felt about the service.

　　Part 3

　　What kinds of services are bad services?

　　Why do some people choose to remain silent when they receive bad services?

　　Who should be responsible for bad services?

　　As a boss, what would you do to prevent bad services?