2017下半年商务英语BEC中级模拟试题（第六套）

　　For each statement(1-7),mark one letter(A,B,CorD)on your Answer Sheet.

　　1

　　回答1-7题：

　　A

　　Interactive Training

　　Have you ever considered a career in training ?

　　Apply now to join one of our Interactive Training courses. All our trainers have had leading roles in Staff Development and they will demonstrate a variety of training techniques from individual to group involvement using drama. Course participants contribute with their experience in the discussions which follow each activity.

　　Guidance in designing a range of courses including Word Processing, Typing, Time Management and Accounting is provided.

　　Contact Ian Draper: Phone 23345454 Fax 2334 5778

　　B

　　Euromoney Trainee Scheme

　　Students interested in creating or selling financial products are invited to apply for six-month training schemes.

　　An expenses allowance is paid monthly to each trainee. At the end of the six months, trainees will be assessed on their aptitude and a selected number will be offered permanent employment at our central office.

　　Students wishing to apply should send a CV along with a 200-word summary on why they think they are suitable for this scheme.

　　Applications to: Euromoney, Unit 3, Dearing Commercial Estate, Singapore

　　C

　　Cercos High Technology Courses

　　Regardless of previous experience, if you are aged eighteen or over, Cercos' professional seven-week full-time training programme provides the gateway to employment in the rapidly expanding computer maintenance industry. Learn how to diagnose faults using the latest technological aids and to effectively and efficiently deal with problematic machinery and customers

　　Contact John Segarro at 0772 4313 for application form and course contents.

　　D

　　Wizard Training Courses

　　Many people are confused by the arrangement of letters on a computer keyboard and never progress beyond tapping slowly away with two fingers. Our courses concentrate on training the fingers to find all the letters on the keyboard. Easy, short drills with three-letter words help you master the.skills of typing within a matter of days.

　　Phone 34254422 for costs and further details.

　　Apply for this course if you are interested in running courses in office skills.本题答案:ABCD 参考答案:A 系统解析:题干中的关键词“office skills”，题目译为 “如果你对办公室技能感兴趣，就申请这门课程”，与A段中“a range of courses including Word Processin9，Typin9，Time Management and Accounting is provided.”相对应。

　　2

　　This course will teach you how to repair computers.本题答案:ABCD 参考答案:C 系统解析:题干中的关键词“how to repair computers”，与c段中“…computer maintenance industry.Learn how to diagnose faults…”相对应。Repair与maintenance为同义替换。

　　3

　　Applicants must give reasons for wanting to join this course. 本题答案:ABCD 参考答案:B 系统解析:题干中的关键词“Applicants must give reasons…”，与8段中“Students wishing to apply should send a CV plus a 200-word summary of why they think they are suitable for this scheme.”相对应。9ive reasons与why相对应。

　　4

　　This course promises very quick results.本题答案:ABCD 参考答案:B 系统解析:题干中的关键词“very quick results”，与D段中“…master the skills of typing within a matter of days.”相对应。quick与within a matter of days相对应。

　　5

　　You will be shown a range of teaching methods on this course.本题答案:ABCD 参考答案:A 系统解析:题干中的关键词“a range of teaching methods”，与A段中“…they will demonstrate a variety of training techniques from individual and group involvement to using drama.”相对应。其中a range of与a variety of为同义替换。

　　6

　　If you complete this course successfully，you may be given a job.本题答案:ABCD 参考答案:B 系统解析:题干中的关键词“be given a job”，与B段中“… a selected number will be offered permanent employment in our central office.”相对应。其中job与employment相对应。

　　7

　　The organizers will cover some of your costs while you are on this course. 本题答案:ABCD 参考答案:B 系统解析:题干中的关键词“cover some of your costs”，与B段中“An expenses allowance is paid monthly to each trainee.”相对应。

　　For each blank(8-12),mark one letter(A-G)on your Answer Sheet.

　　8

　　回答8-12题：

　　Every time a customer makes a purchase, the Jones and May Till do a lot more than just producing their change and a receipt. With the help of an advanced computer system the Tills feed the information to their central computers, which calculate what stock is needed. (8) They are then almost instantly able to organize the following day's or week's deliveries.

　　( 9 ) For example, food shelves do not sell out early on a Saturday as they used to and a wider range of goods are available on a Monday. Using advanced communication between stores, Head Office and suppliers, the computers work out what has been sold each day, what suppliers need to produce, and what should be delivered to stores the following day. (10) Fewer customers are disappointed and profits improve.

　　(11) When a new season's range of clothes goes into stores in a variety of colors, the computer system makes it possible to respond to sales data almost overnight and, for example, increase the production of clothes in faster-selling colors and sizes. On the occasion that an item is temporarily out of stock, information technology enables sales staff to tell customers immediately whether it is available from the distribution center. If it is, an order can be placed. (12)

　　So next time you are handed a Jones and May receipt you will know that the system is already reacting to your purchase and re-ordering the item you have just bought.

　　A.This involves serious delays and damages customer confidence.

　　B.Among the benefits for clothing is the fact that stores receive new deliveries according to their exact requirements.

　　C.This unusually responsive system provides benefits in terms of both customer service and profits.

　　D.This information is fed from there directly into the suppliers' computers,

　　E.The new system has halved the delivery time for customers down to 24 hours from 48 hours.

　　F.Such a quick and sensitive response ensures that the right amount of fresh food arrives at each store.

　　G.Their desktop computers can access sales data from the tills allowing them to change orders.

　　第(8)________本题答案:ABCDEFG 参考答案:D 系统解析:空白后一句讲到他们能够立刻组织第二天或下一周的送货。可推测他们获得信息很及时。与本段是后一句相呼应。选项D符合题意，directly与instantly相对应。

　　9

　　第(9)题________本题答案:ABCDEFG 参考答案:C 系统解析:此空白处为该段首句，起着承上启下的作用，从下文可知这种系统能及时有效地反馈信息，以提醒供应商顾客需求和存货情况，可推测它既有利于顾客，又有利于商家。与本段最后一句相呼应选项C符合题意。

　　10

　　第(10)题________本题答案:ABCDEFG 参考答案:F 系统解析:空白前一句讲到计算机能够计算出当日卖出了什么，第二天需要进什么货，可见这种反馈及时而且高效，能保证货物的新鲜。选项F符合题意。

　　11

　　第(11)题________本题答案:ABCDEFG 参考答案:B 系统解析:本段主要是讲根据服装销售和需求情况，及时补货。选项B符合题意。

　　12

　　第(12)题________本题答案:ABCDEFG 参考答案:E 系统解析:空白前一句讲如果某件商品暂时缺货，系统会显示，让营业员告诉顾客是否可从中心区调货。可推测此句，如果有货，会很快按订单发货。

　　For each question(13-18),mark one letter(A,B,CorD)on your Answer Sheet.

　　回答13-18题：

　　The Importance of Good Communications

　　Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.

　　However, firms often have communication problems that can undermine their performance. In many cases,these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization which include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employee's appraisal, should be done face-to-face.

　　One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.

　　The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all.The potential gains must be weighed up against the costs, and firms should realize that more communicationdoes not necessarily mean better communication."

　　As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount of paperwork and is often less effective than face-to-face communication. When you are actually talking to someone you can discuss things until you are happy that they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received what you think you have said and what the other person thinks you have said can be very different.

　　The amount of written information generated in large organizations today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager's desk and you will see the problem -- it is often covered with letters, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working at home, managing communication is becoming increasingly complex.

　　13

　　In the first paragraph the writer recommends that communication with staff should includeA. some feedback on their job performance.

　　B. an explanation of how company targets have been set.

　　C. information on promotion prospects within the company.

　　D. an indication of which duties they can expect assistance with.

　　参考答案:A 系统解析:文中第一段：“Staff need to know how they are getting on，what they are doing right and in which areas they could improve.”意为：“员工需要知道他们进展得怎么样，做对了什么事，在哪些方面需要改进。”选项A符合题意。

　　14

　　According to the writer, the best way of achieving effective communication is toA. adapt the message to suit a particular audience.

　　B. make the content of messages brief and direct.

　　C. select the most suitable means of conveying a particular message.

　　D. ensure that information is targeted at the appropriate group of people.

　　参考答案:C 系统解析:文中第二段：“The most appropriate method depends on what exactly it is you are communicating.For example，anything that is particularly sensitive or confidential，such as an employee’S appraisal，should be done face—to—face.”意为：“最合适的方法取决于你正在交谈的内容。”选项C符合题意。suitable与appropriate为同义替换。

　　15

　　What does the writer say about the communication options available to senior managers?A. Sending memos to staff is one of the most efficient methods.

　　B. It is important to find the time to discuss certain matters with staff.

　　C. They should increase the range of options that they use.

　　D. Getting junior managers to talk to staff can create different problems.

　　参考答案:D 系统解析:文中第三段：“0bviously this task can be delegated but at the cost of creating a gap between senior management and staff.”意为： “显而易见这个任务可以派代表来完成，但是却会在高级管理层和员工之间形成隔阂。”选项D符合题意。create different problems与creating a gap between…为同义替换。

　　16

　　What advice is given about the communication tools made available by technology?A. Aim to limit staff use of certain communication tools.

　　B. Evaluate them in terms of the expenditure involved.

　　C. Select them on the basis of the facilities they offer.

　　D. Encourage more staff to attend training courses in their use.

　　参考答案:B 系统解析:文中第四段：“The potential gains must be weighed up against the costs，and firms should realize that more communication does not necessarily mean better communication.”意为： “潜在的所得必须与耗费相权衡，公司应该意 识到较多的交流并不一定是好的交流。”选项B符合题意。expenditure与costs为同义替换。同时第四段中的“must”及“should”问题中的“advice”相对应。

　　17

　　According to the writer, a problem with written communication is thatA. the message can be interpreted differently to what was intended.

　　B. it can be easy for people to ignore the contents of a written message.

　　C. most people are more comfortable with face-to-face communication.

　　D. it is possible for correspondence to get lost within a large organization.

　　参考答案:A 系统解析:文中第五段：“…with written messages.however，you arc never quite sure how it will be received what you think you have said and what the other person thinks you have said can be very different.”意为：“然而，在书面信息中，你永远不能确定自已的意思与收到信息人的解读是否一致。”选项A符合题意。

　　18

　　According to the article, what is the effect of receiving large amounts of written information?A. It is counter-productive. "

　　B. It causes conflict in a company.

　　C. It leads to changes in work patterns.

　　D. It makes the main points more difficult to identify.

　　参考答案:A 系统解析:见最后一段“This overload can lead to inefficiencies.”可知大量的信息会导致效率低下。选项A符合题意。Counter-productive与inefficiencies为同义替换。