著名的7C原则：

　　Clarity清楚、Correctness准确、conciseness简洁、completeness完整、courtesy礼貌、concreteness具体、consideration体贴。

　　注意：在商务函件中，传达的内容和传达的方式同等重要。

　　练习~

　　首先来复习下上期最后的一个原则Conciseness简洁~

　　练习一

　　1. Come to a decision

　　2. Express a preference for

　　3. Owing to the fact that/Due to the fact that/For the reason that

　　4. At your earliest convenience

　　5. As a matter of fact

　　6. Be in possession of

　　7. By means of

　　8. In accordance with your request/In compliance with your request

　　KEY

　　1. Conclude/decide/determine

　　2. Prefer

　　3. Because/since

　　4. As soon as possible

　　5. Actually

　　6. Have/possess

　　7. By/through

　　8. As you requested

　　练习二

　　1. I’m sorry to inform you of the fact that your order is delayed due to the fact that the weather is not good.

　　2. Graduates who are the ones with the highest grade point average wilbe the first ones who wilbe interviewed.

　　3. The memorandum is written for the purpose of telling you that we have received your request.

　　KEY

　　1. I’m sorry to inform that your order is delayed because of the bad weather.

　　2. Graduates with the highest GPA wilbe interviewed firstly.

　　3. The memorandum is to telyou that we have received your request.

　　在遵循简洁原则的时候，也不要一味追求简单，也应该注意要点完整，意思清晰没有歧义哦~

　　原则五Completeness 完整

　　完整包括所有有关“who、what、where、when、why以及how”的信息。

　　比如写一封order的时候，我们应该考虑货物是什么，什么时候需要，货物由谁运输然后谁接收，最后以什么样的付款方式。

　　原则六Courtesy 礼貌

　　礼貌不仅要求我们用礼貌用语，避免冲撞对方，而且也需要我们充分考虑收件人的心情以及对方的考虑，后部分和consideration的要旨是一致的。

　　How to be courteous?

　　及时回信

　　避免使用冒犯的语言(例如带有歧视的语言)

　　脾气温和

　　多为对方考虑

　　体现对方能获得的益处

　　强调积极怡人的信息

　　诚实完整

　　原则七Consideration 体贴

　　这一点和商务写作中的You Attitude的要求是一致的，都需要一颗真诚的心。You Attitude可以见：传送~